Meetings & Incentives Worldwide Celebrates 2026 Moxie Award Winners

The Customer Partner of the Year Award celebrates the partnership that shone brightly through shared goals, celebrated wins, and weathered storms. The 2026 Customer Partner of the Year Award went to US Foods.

US Foods has partnered with M&IW for over 10 years, creating a strong relationship based not on numbers or contracts but on a shared vision and a willingness to navigate challenges together. Both companies embrace open communication and a collaborative spirit while always pushing boundaries to achieve success.

This category celebrates the nominees who partnered with M&IW in the past year in pursuit of excellence. The 2026 New Customer Partner of the Year Award went to Jockey.

Jockey set the bar for what a high-performing, high-standard customer partnership looks like: collaborative, confident, and built for impact. For their 150th Anniversary, Jockey led with trust and decisiveness, navigating a complex, multi-venue program for 500+ guests and 38+ vendors. This partnership set a new standard for what a first-time customer relationship can achieve.

The nominees for the Elevated Event Award infused creative design and meaningful purpose, both of which were fueled by the spirit of collaboration. The 2026 Elevated Event Moxie Award went to AF Group for the annual incentive program.

The destination for this program changed 8 weeks before the start date, condensing a 2-year planning timeframe to 2 months. After days of immersive activities and unique group dinners, celebration night was an extravaganza with experiential dining highlighting Hawaiian gods. Add thoughtful gifting and givebacks, and this trip is one for the records!

The Strategic Impact Award recognizes a visionary customer who stretched the boundaries within their meeting and events program through the relentless pursuit of continuous improvement. The 2026 Strategic Impact Award went to Lundbeck.

M&IW’s partnership with Lundbeck has evolved from tactical support to a trusted strategic collaboration with significant scope expansion, including engaging ISG to lead the development of Lundbeck’s first formal Event Policy and a three-year SMMP roadmap. Collectively, these efforts reflect strong ROI, meaningful business impact, and sustained growth potential.

Designed to recognize outstanding creative work from Flow, M&IW’s in-house creative agency, the People’s Choice Award celebrates outstanding graphic design and event creative elements from the past year.

M&IW Summit attendees voted, and the 2026 People’s Choice Moxie Award went to Lundbeck’s Circle of Excellence. Flow provided print and digital creative services for this incentive trip to the British West Indies.

The Hawaii Visitors & Convention Bureau brings dedication, creativity, and partnership to every interaction. “They have gone above and beyond for us this year with supporting RFPs, assisting in rebooks, and providing information needed to make programs a success,” said an M&IW employee.

Global DMC Partners’ network consists of trusted, reliable partners who deliver seamless, high-impact experiences. “The Global team is amazing to work with,” said an M&IW employee. “They are responsive and always able to assist with international programs. All companies they connect me with have been reliable and great partners.”

Marriott International consistently delivers exceptional experiences, operational excellence, creative problem solving, and a true spirit of partnership. “They’re always willing to work with us even when it requires a bit of flexibility,” said an M&IW employee. “Our NSOs go above and beyond, and I’ve seen their passion and dedication jumping in anytime we need support.”

FedEx Office is a longstanding, supportive partner of M&IW, remaining responsive, reliable, and committed to finding solutions. “Even after a destination change delayed the creation of print pieces, leading to many last-minute requests, the FedEx team rose above and beyond,” said an M&IW employee. “They stepped up so everything arrived as ordered and on time.”

Jennifer O’Mara Pinckney, Account Director, Worldwide Sales, Four Seasons Hotels and Resorts, brings a genuine commitment to success, consistency, care, and a willingness to go above and beyond.

“She approaches every opportunity with honesty and integrity, providing thoughtful guidance on what will truly work best for the customer, even when it means challenging assumptions,” said an M&IW employee. “She also provides detailed but concise updates to our team regarding new builds, new openings, renovations, and brand information that is pertinent to our team.”