No detail is too big or small for an event management team, and if you find yourself asking, “Does an event manager do this?” the answer is almost always yes. Still, if you’ve never worked with a professional event management company, there can be a...
Event planners may not have a secret identity or the gift of flight or laser vision, but they are still superheroes! Or as we like to call them at M&IW, Hospitality Heroes. They have special skills all their own, and most attendees have no idea...
Many organizations measure sales performance by sales activity, revenue, and quotas. These are all key metrics to understand the health of your team and channel partners. However, they’re only part of the puzzle that will lead to success. Today’s focus also needs to include understanding...
In my previous blog posts, I explored the importance of employee engagement and retention as well as the benefits, including increased loyalty and profitability. Now, it’s time to explore the best practices that will lead to successful and transformative employee engagement. As part of my ongoing...
Originally published on April 18, 2022. Updated on April 19, 2023. For many organizations, sustainable practices are no longer a request but a requirement, and this extends to their meetings and events. The push for greener events plus the necessities of the pandemic have led to...
Anyone who’s been in business or sales long enough has seen firsthand that it’s much more cost effective to retain customers than to find new ones, and the same is true of a company’s most valuable assets: its employees. In my last blog post, I...
If you use an event technology platform, then you need a System Administrator. But what exactly does the role entail? The System Administrator is responsible for a specific technology platform and meeting the needs of the organization through system support, troubleshooting, maintenance, and account upkeep....
“Where are all the job seekers?” In 2023, I hear this question being asked by HR professionals and frontline managers on a daily basis. Qualified applicants are out there, but with so many unique job offerings available—from standard jobs now being fully remote to modern...
On March 19–22, 2023, New York City was the place to be for medical meeting and event professionals thanks to the industry’s largest, most influential conference: Pharma Forum. We were thrilled to have M&IW team members both attending and presenting at this impactful conference. In addition...
Every year, M&IW joins the rest of our industry in celebrating Global Meetings Industry Day (GMID), an international day of advocacy created to highlight the value of the meetings and events industry. From business meetings to incentive travel, conferences to conventions, there’s no denying the...