Originally published on November 6, 2017. Updated on March 22, 2023. M&IW was built on the expertise and high-touch service of our group travel management team. In fact, our third-generation, family-owned business started as a travel agency more than 50 years ago. Travel to and from...
If you’re looking for elite customer service for your event, look no further than attendee management. More than just registration, attendee coordinators provide personalized support to your attendees, guests, and VIPs; manage all special needs and requests; deliver personalized reports; and more. Sound surprising? Attendee management...
Originally published on October 9, 2019. Updated on March 6, 2023. The current state of affairs in HCP sourcing is a tricky business. Not only do meal caps for pharmaceutical meetings make it difficult for meeting planners to deliver quality food and beverage (F&B) at their...
Traditional work models no longer exist because of multiple factors that have influenced and changed the way we work. COVID, the Great Resignation, talent loss, talent shifts, inflation, emotional and physical burnout, customer behavior change, and other factors have made employees yearn for an easier path...
As we look forward to Employee Appreciation Day on the first Friday in March, consider how your organization says thank you to its most important assets: its employees. Recent data tells us the importance of rewarding and saying thank you to employees continues to be...
During Black History Month and throughout the year, we celebrate Black culture by educating our community and embracing our differences. During our internal February Town Hall, our DEIB team hosted a trivia session to educate our team members on African American accomplishments. Now, we’re sharing those...
Originally published on May 2, 2017. Updated on February 23, 2023. Meeting management professionals have a unique role when it comes to the planning and execution of medical meetings. From ensuring the compliance of the healthcare professionals (HCPs) to staying on top of reporting guidelines to...
In January, in honor of National Human Trafficking Prevention Month in the US, we shared ways for meeting professionals to join the fight against human trafficking. While a dedicated month to raise awareness is an important step, it’s equally important to continue the conversation year-round....
Happy Valentine’s Day! To help spread the love this year, we asked our team members to share why they love working in the events industry and at M&IW. Their heartwarming responses are just another reason we love our M&IW family! Maggy Kacmar Customer Success Lead "I have been...
The term F&B in the meetings industry refers to food and beverage. For medical meetings specifically, it could also stand for “frustrate and bewilder.” Since the passage of the Physician Payments Sunshine Act in 2010 (renamed the National Physician Payment Transparency Program: Open Payments in...